COVID-19 Health and Safety Guidelines at Ultimate Whale Watch & Snorkel
We are so happy to have you back adventuring with us! For the health and safety of our guests and crew we have created some guidelines listed below. These guidelines are subject to change as the state and county requirements change. Please check back for the most updated information.
As of October 15th, 2020, Maui County is providing an alternative to the 14 day quarantine. Visitors that test negative to Covid-19 within 72 hours of arriving on island do not have to quarantine. Click here for a list of testing facilities approved by the State of Hawaii.
Check in for your tour at the same location, Slip 17 Lahaina Harbor (or Mala Boat Ramp for some Private Charters: see your confirmation email). When standing in line, please do your best to follow social distancing guidelines. At this time, masks are required during the tour. We will have a plexiglass divider at our check in station.
We will be using a no-touch thermometer to take the temperature of every guests prior to boarding. Temperature will be taken on the wrist. Although temperature is not a confirmed indicator of Covid-19, we are asking that any guests with a temperature of 100.2 and above does not partake in our tours. We will refund or reschedule any guests unable to participate.
Please review the liability waiver, sign and complete any payment needed.
After checking in, you will be given a boarding pass. Please find a comfortable spot to wait until your boarding number is called.
Board the vessel when your boarding pass number is called. Find a seat that will be comfortable for the duration of the tour and please respect social distancing between you and other parties on board as best as you can.
If you are uncomfortable with your seat selection, PLEASE TALK WITH THE CREW so we can do our best to meet everyone’s comfort needs.
During the Tour
Our boats will be reduced to 50% capacity as to follow the guidelines set forth by DLNR for social distancing purposes.
At this time, masks are required for the duration of the tour.
Please respect social distancing for the duration of the tour. If you need to move seats, or move around on the vessel, please talk with your crew and captain so that can assist.
Our Safety and Health Protocols
- All vessels will be cleaned and sanitized between every tour.
- Snorkel gear will receive additional sanitation between uses.
- All crew temperatures are taken prior to clocking in for their work day.
- Mask and gloves are not required to be worn by crew, but encouraged.
For more info on traveling to Hawaii during this time click here!