Frequently Asked Questions
About Our Boat
Are your boats safe?
Yes, our boats are extremely safe. This style of boat is used by the Coast Guard, Navy and Police for rescue operations. Our boats also undergo strict Coast Guard safety regulations every year to insure that all necessary safety gear is in place.
I heard that these boats are a really rough ride, Are there any restrictions on who can go on your trip, are kids allowed?
Hawaiian water is typically calm water, so the boat ride is normally very calm. If the water does get rough the boats are made to handle the water very well. We do not recommend pregnant women or people with recent back surgery. Kids are always welcome on the boatkids love the boat ride. Children under 6 go for free!
How fast are your boats?
Our boats are capable of over 40 MPH on smooth water. We usually travel around 35 MPH. We are the fastest boats on Maui, GUARANTEED!
How many passengers do you take out?
Our boats are certified by the Coast Guard to carry 24 passengers. On a normal day we only allow 18 guests per trip, but private charters can carry up to 24. We do not overload our boats, we want everyone to have their own seat. Every seat is a front row seat!
Have the whales ever tipped your boat over?
NO, the whales are known as gentle giants of the sea. We do have whales swim under the boat, but whales are extremely smart mammals. We have never even had a close call in over 10 years of whale watching.
Has anyone ever fallen overboard?
NO, our boats are extremely safe boats with actual seats inside the boat. The pontoon is a fun and safe ride. We have handles to hang onto as well as footholds on the deck to insure your safety. Our captains are also extremely safe drivers.
About Our Tours
How long are your trips?
We offer all different trips. Most whale watches are 2 hours long and most snorkel trips are 4 or 6 hours.
What is included on your trips?
Our trips include seeing Humpback Whales, information about the whales hearing the amazing whale songs. Ice water is also provided.
Can I bring my digital camera on the boat?
YES, YES and YES. Cameras are a must. We see some really amazing activity from the whales and pictures usually come out great.
How far out do you go to find the whales?
It really depends on the day. We can find whales just outside the harbor, but we are always looking for the most active whales. On our 2 hour whale watch we could travel anywhere from 2 to 10 miles from the harbor.
What is the best time to find the whales?
We guarantee whales on every trip, so it really depends on what works best for you. The early morning is usually the calmest time of the day. The whales seem to get a little more playful as the sun sets, so a lot of guests like sunset whale watch. If you are taking pictures middle of the day is good for lighting. All of our whale watches are amazing!
Do you have a naturalist on board?
Yes, all captains and crew members are certified marine specialists. Our boats only carry 18 guests per trip so you can actually talk face to face with our captains and crew. Our captains and crew love there job and sharing their knowledge with our guests. We offer the most informative whale watches available because of our small groups.
How close can you get to the whales?
The whales are protected by federal law which says you cannot approach Humpback Whales within 100 yards. If the whales swim over to us then it is O.K., and that happens a lot!
What does Guaranteed Whales mean?
All trips from DEC 1st May 1st are guaranteed or you get to go again for FREE! When you go out with us we guarantee you will see whales as close as 100 yards, if not we will give you a full refund. We also guarantee that if you are not satisfied with our trip we will let you go again FREE!
How much are whale watching trips?
Our trips range in price from our early bird special to our sunset whale watch. We charge a little more ($10) than the other boats because we offer a more personalized trip and we cover more area so you see more whales.
About the Whales
What kind of whales will I see on your trip?
Humpback Whales from Alaska. On our trips we often encounter dolphins and different kinds of whales but we guarantee Humpback Whales.
What time of year is best to see the whales?
We guarantee whales from December to May. The best months are typically Jan, Feb, March an April.
Why do the whales come to Hawaii?
The whales travel from Alaska to give birth and mate in the warm waters of Hawaii. Our warm protected water provide a perfect breeding ground for these amazing mammals.
Where do the whales come from?
The Humpback Whales travel over 3000 miles every winter from Alaska to Hawaii to mate and give birth in the warm waters of Hawaii. The whales start their journey back to Alaska at the end of winter.
How many whales are in Hawaii during the winter.
Researchers estimate between 20,000 to 30,000 whales travel south from Alaska to Hawaii. Of those numbers, over 70% come to the calm waters between Maui, Molokai and Lanai.
How big are the whales?
Average adult whales are 45 feet in length and weigh over 90,000 pounds. The baby whales are born at an average of 12 feet and 3000 pounds.
Will I see baby whales on your trips?
More than likely. During their stay in Hawaii there main goal is to give birth or mate for the next year. We typically see babies every trip.
What can I expect to see the whales doing. Are the whales active?
Humpback Whales are the most active of all whales. Their activity ranges from breeching, tail slapping, head lunges, fighting and even teaching their young. These whales are the most exciting whales to watch.